Six easy steps from sending us your artwork to downloading your finished, production-ready files.
Fill in our quote form and upload a link to your artwork (Google Drive, Dropbox, or WeTransfer). Include any details about the size, fabric, colour preferences, and machine format you need.
We review your artwork and respond with a detailed, no-obligation quote — typically within a few hours. The quote includes price, turnaround time, and any questions we may have about your design.
Once you approve the quote, our expert digitizers begin working on your file immediately. We carefully optimise every stitch path, underlay, and colour to ensure the cleanest possible result.
Before you pay anything, we send you a digital proof to review. Check it carefully — if there's anything you'd like changed, just let us know. We'll revise it as many times as needed at no charge.
Once you're happy with the proof, complete your payment via PayPal, Visa, Mastercard, or any of our supported payment methods. All transactions are encrypted and processed securely.
Your finished files are delivered by email in whatever format you specified. Files are stored in our system for lifetime access — you can request them again any time, free of charge.
The more detail you give us, the faster and more accurate your result will be.
Any format works — JPG, PNG, PDF, AI, PSD. Higher resolution is better but not essential. Even a photo of a hand-drawn sketch is fine.
Tell us where the design will be placed (e.g. left chest, cap front) and the finished size in inches or mm.
Let us know your preferred thread colours or Pantone references. If you're unsure, we'll suggest the closest match.
Tell us which embroidery machine you use and we'll supply the correct file format (DST, PES, JEF, VP3, etc.).
We work fast without compromising quality.
Most digitizing and vector art orders are completed within 24 hours of approval.
Need it urgently? Rush service is available. Contact us to arrange.
Physical production orders (patches, DTF) typically ship within 7–14 business days.